Fullers360 offers a range of fares to provide value and flexibility when travelling between Waiheke and Downtown Auckland. Our fares can be categorised into distinct travelling groups: frequent travelers, residents and commuters; and visitors to Waiheke.
Waiheke Island is both a popular visitor destination, and suburb of Auckland. For frequent ferry users we have designed our fares to provide both value and flexibility with a range of options to suit.
For occasional travel we offer two visitor fares, peak and off-peak tickets. Our off-peak tickets are designed to encourage travel in off-peak times to help manage the flow of passengers. We also offer discounts on standard return tickets when bought online in advance, giving visitors a variety of choice when planning their travel to Waiheke.
Frequent ferry users
Within our range of ferry fares there are multiple options available to support frequency and provide flexibility. For those who travel with us frequently, we offer value ticket bundles through our range of passes.
For frequent ferry users, the following fares are most suitable:
Fullers360 monthly pass: Unlimited travel for a month, from the first day of use.
Fullers360 FlexiPass (10 or 40 trip tickets): A flexible multi-trip option for our Waiheke Island customers.
Off-island fares: If you live on Waiheke Island and need to travel to Auckland on an infrequent basis, an off-island fare (purchased from Matiatia self-service ticket kiosk or ticket office) is a cost-effective option. The off-island ticket is valid for return travel on the day of purchase.
AT HOP Waiheke monthly pass: Auckland Transport offer a Waiheke monthly pass though their partnership with Fullers360. You will need an AT HOP card to access this price, and this can be purchased directly through AT.
Visitor travel
For passengers travelling to Waiheke either as a visitor or infrequent travelers we offer two fares types.
Peak tickets: This ticket gives visitors access to any of our scheduled Waiheke Island timetable services.
Waiheke Reserve tickets: Waiheke Reserve is a return ferry service which gives visitors to Waiheke Island the opportunity to pre-book the date and departure times in advance of travel to and from Waiheke Island. The Waiheke Reserve ferry has concluded its peak summer services for the season. We are scheduled to resume sailing next summer. For more information read here.
Off-peak tickets: Off-peak tickets give customers a discount for choosing to travel outside of peak times. Depart Auckland from 1pm (inclusive), Monday – Sunday, Depart Waiheke from 7pm (inclusive), Monday – Sunday.
Family tickets: Family return tickets provide better value than purchasing tickets individually. A standard family ticket includes two adults and two children. Children must be 5-15 years old. Children under 5 years old travel for free. Add on an additional child for only $17.50 by calling our customer care team on +64 9 367 9111 or visiting one of our ticket offices.
Pre-purchase tickets online to access better pricing and avoid ticket queues on the wharf.
A full list of Fullers360 Waiheke Island fares are below:
| Frequent ferry users | Features | Pricing | ||
| Fullers360 Monthly pass | Unlimited travel for one month from first day of use. 15% off food and beverage at onboard cafés. Free bus travel on AT Waiheke Island urban bus services | Pass | Return price calculation | Per trip calculation |
| Monthly Adult | ^Per trip pricing based on a 46 trip average (21 returns for work/school and 2 weekend returns for leisure) | $419.00 | $18.22 | $9.11^ |
| Monthly Tertiary | $304.50 | $13.24 | $6.62^ | |
| Monthly Child | $184.00 | $8.00 | $4.00^ | |
| Infant* | Free | Free | Free | |
| AT HOP Waiheke Monthly pass | Unlimited travel for one month from first day of use on Waiheke ferry services, all buses and trains in the same zone as the start of the ferry trip | Pass | Return price calculation | Per trip calculation |
| AT HOP Monthly Adult | ^Per trip pricing based on a 46 trip average (21 returns for work/school and 2 weekend returns for leisure) | $370.00 | $16.08 | $8.04^ |
| AT HOP Monthly Tertiary and Child pass not offered | ||||
| 40-trip ticket | Max two passengers per trip. Valid for one year from date of purchase | Pass | Return price | Per trip price |
| 40-trip Adult | $597.50 | $29.88 | $14.94 | |
| 40-trip Child | $273.00 | $13.66 | $6.83 | |
| Infant* | Free | Free | Free | |
| FlexiPass 10-trip ticket | Max four passenger per trip. Valid for one year from date of purchase | Pass | Return price | Per trip price |
| FlexiPass Adult | $176.50 | $35.30 | $17.65 | |
| FlexiPass Tertiary | $101.00 | $20.20 | $10.10 | |
| FlexiPass Child | $80.00 | $16.00 | $8.00 | |
| Infant* | Free | Free | Free | |
| Off-island return ticket | For residents traveling ex Matiatia and returning same day of purchase. Only valid for travel on day of purchase. Available from Fullers360 Matiatia ticket office and self-service ticket kiosks | Return price | Per trip price | |
| Adult return | $34.20 | $17.10 | ||
| Child return | $16.50 | $8.25 | ||
| Family return** | $83.00 | $10.38 | ||
| Infant* | Free | Free | ||
| Visitor travel | Features | Pricing | ||
| Off-peak return tickets | Depart Auckland from 1pm (inclusive), Mon – Sun, Depart Waiheke from 7pm (inclusive), Mon – Sun. Start trip from either Auckland or Waiheke. Valid one year from date of purchase | Return ticket | One way ticket | |
| Adult return | $44.00 | N/A | ||
| Child return | $19.00 | N/A | ||
| Family return** | $98.00 | N/A | ||
| Infant* | Free | N/A | ||
|
On-peak tickets |
Valid one year from date of purchase | Return ticket | One way ticket | |
| Waiheke Walk-up | Waiheke Walk-up | |||
| Adult |
$59.00 |
$29.50 | ||
| Child | $27.00 | $13.50 | ||
| Family return** | $126.00 | N/A | ||
| Infant* | Free | Free | ||
| Waiheke Reserve | Waiheke Reserve | |||
| Adult |
$95.00 |
$55.00 | ||
| Child | $95.00 | $55.00 | ||
| Infant* | Free | Free | ||
**A family ticket includes two adults and two children. Children must be 5-15 years old.
*Infants and children under 5 years old travel for free.
For further information on Fullers360 tickets and passes please visit our terms and conditions.
FAQs
If you are wanting the flexibility to travel as much as possible for a month, the Fullers360 or AT HOP Waiheke monthly pass is the most cost-effective fare.
In this instance, purchasing an off-island ticket, off-peak ticket, or the 10-trip FlexiPass are the most cost effective.
The most cost-effective way to travel is the monthly pass, especially if you are travelling to and from Waiheke more than three times a week and require day to day flexibility.
The off-island ticket is designed to provide residents who do not travel regularly with a cost-effective way to get to Auckland without having to buy a multi-trip pass. The off-island return fare is $34.20 for adults, $16.50 for a child and $83 for a family. The ticket can only be purchased at Matiatia self-service ticket kiosk or ticket office and is valid for travel on the day of purchase.
Alternatively off-peak tickets are available for those with travel time flexibility. The off-peak ticket is $44 for adults, $19 for a child and $98 for a family. Start your trip from either Waiheke (from 7pm Mon-Sun) or Auckland (from 1pm Mon - Sun).
Travelling during off-peak times is the most cost-effective way for visitors to get to the island. This fare sits at a 25% discount from the standard Waiheke Walk-up price.
We offer a range of fares that provide flexibility to suit your travel needs. For frequent travelers, the 40-trip pass is valid for 12 months from the date of purchase. Alternatively, the monthly pass offers unlimited travel for a month and proves to be the most cost-effective option on a per/trip basis. Choose the pass that best aligns with your travel frequency and preferences.
